Your privacy is important to HopeWind Health (hereinafter referred to as ìHopeWind Healthî, ìHopeWindî). This Policy explains how HopeWind Health collects, uses, discloses, and retains your information.
When you provide HopeWind Health with your personal information, you consent to HopeWind Health collection, use, disclosure, and retention of your
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing
address, telephone number or email address.
How HopeWind Health Collects Your Personal Information - You may be asked to voluntarily provide your personal information to HopeWind Health anytime
you are in contact with HopeWind Health, including when you purchase products or services from HopeWind Health through retail stores, pop-ups,
events, seminars, or websites. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to
purchase products or services or access or use certain features of HopeWind Health websites.
For example, when you purchase products or services from HopeWind Health , when you create or manage an account with HopeWind Health (including a user account for HopeWind Health website), when you send us an email, when you register or subscribe for HopeWind Health newsletters or promotions, or participate in HopeWind Health promotions, sweepstakes, contests, or surveys, and when you contact HopeWind Health Customer Experience, HopeWind Health (or its service
provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping
addresses, email address, phone numbers, and any other personal information you voluntarily provide. In addition, HopeWind Health may retain your purchase
history from both retail stores and HopeWind Health websites.
You might also provide HopeWind Health with the personal information (such as name, email, mailing, and shipping address) of other persons, such as family
or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend
promotion or similar services, or friends that you share a product or article with from HopeWind Health websites. Please ensure that you have the consent
of other persons before you provide their personal information to HopeWind Health.
How HopeWind Health Uses Your Personal Information - HopeWind Health uses your personal information for various purposes in connection with our
relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use
of HopeWind Health products and services and to provide you with Customer Experience services, (b) to provide you with information regarding HopeWind Health announcements, promotions, upcoming events, new products, special features, and store openings; (c) to facilitate transactions and process orders and
payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding
billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to
otherwise administer HopeWind Health relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your
participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve HopeWind Health
products, services and advertising.
HopeWind Health may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with HopeWind Health and your use of HopeWind Health websites and services.
HopeWind Health may combine your personal information collected through various sources, through HopeWind Health websites, and information obtained from other sources.
HopeWind Health may use personal information to create non-personal information, as defined in the next section, and HopeWind Health may then use,
HopeWind Health also creates and collects "non-personal information" - information that is not associated with or linked to your personal information,
including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
HopeWind Health may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of
Cookies and Other Technologies
HopeWind Health websites, online services, email messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel
or gif tags, and action tags. Those technologies collect information that assists HopeWind Health to improve products and services, advertising, customer
communications and the shopping experience.
For example, HopeWind Health may use information collected through cookies and similar technologies to recognize the user of HopeWind Health
websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page
content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web
browser permits, but doing so may affect your ability to access or use certain features of HopeWind Health websites.
HopeWind Health may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered and opened. You may opt-out of
The foregoing information may be collected directly by HopeWind Health or by its third party service providers.
Third Party Analytics and Similar Situations
HopeWind Health uses certain third-party analytics and/or ad serving services on its websites. The providers of these services may independently collect,
use, and disclose your IP address together with information (not including your name, address, email address, or telephone number) about your visits to this and
data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they
service so that improvements can be made, and as otherwise permitted in their privacy policies.
HopeWind Health collects transactional information and browse behavior on our website. HopeWind Health may use such information to offer you
recommendations for products and services that are relevant to your interests. HopeWind Health uses the services of trusted third parties to offer you
meaningful recommendations during the online experience. HopeWind Health shares IP address, unique ID number, and shop and browse behavior with the third
party service provider on an aggregate basis but does not share personal information for these purposes.
HopeWind Health also works with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These
items purchased during your visits to our website in order to help show advertisements on other websites likely to be of interest to you. If you would like more
information about this practice or to opt-out of this use of your anonymous information, please visit HTTP://WWW.NETWORKADVERTISING.ORG.
Social Networking and Similar Situations
When you use certain aspects of HopeWind Health websites or other services, or post information to other social networking sites (e.g., there may be links
to HopeWind Health' Facebook or Twitter pages or you may be able to "like" a product on your Facebook account or "pin" a product on your Pinterest
account), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used
and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will be leaving HopeWind Health website
and going to the third party's website. Any information provided to such third party social networking sites and other sites is governed by their own privacy
policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those
situations. HopeWind Health has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that
when disclosing your personal information in those situations.
Disclosure of Personal Information
Affiliates ó HopeWind Health and its affiliates may share your personal information with each other and use it in connection with our relationship with you
Joint Promotions ó Certain promotions or services may be offered jointly by HopeWind Health and other companies or organizations, and in those
circumstances your personal information collected in connection with those promotions and services and which is necessary for these other companies and
organizations to provide such promotions and services will be shared among HopeWind Health and the other companies and organizations involved. HopeWind Health has no control over, or responsibility or liability for, the use, disclosure, and retention of personal information by the other companies or
organizations; their use, disclosure, and retention of your personal information is governed by the privacy policies of those other companies (not this Privacy
Suppliers and Service Providers ó HopeWind Health may disclose your personal information to HopeWind Health' suppliers and service providers to
provide products and services to HopeWind Health (including to provide payment processing services, Customer Experience, customer communications, data
processing and data management, marketing, fraud detection, address validation, and tax services), to assist HopeWind Health to use your personal
provide customer service).
For example, HopeWind Health engages service providers to help operate HopeWind Health websites, advertising, and email services and to analyze
information collected through the websites, advertising, and email (including through cookies and other similar technologies).
HopeWind Health requires its suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to
Others ó HopeWind Health may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with
a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. HopeWind Health may also disclose your personal information if HopeWind Health reasonably believes disclosure is necessary or appropriate in connection with national security, law enforcement, or other issues of public
importance. HopeWind Health may also disclose your personal information as otherwise required by law, or authorized by law in connection with a legal
investigation, or if HopeWind Health reasonably believes the disclosure is necessary or appropriate to protect and enforce HopeWind Health legal
rights, interests and remedies or protect the business, operations or customers of HopeWind Health or other persons (including detecting and preventing
liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and
authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that HopeWind Health
reasonably believes to be unlawful or fraudulent (including activities at HopeWind Health retail stores or websites), and the disclosed information may
include personal information of the individuals suspected of involvement in unlawful or fraudulent activities. HopeWind Health may disclose your personal
information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all
of HopeWind Health business or assets (including in connection with a bankruptcy proceeding), but HopeWind Health will require that the information
Retention, Location, and Protection of Personal Information
period as may be required or permitted by applicable law.
HopeWind Health will store and process your personal information in the United States, and other countries. The laws of other countries regarding
the collection, use, disclosure, and retention of personal information may be different from the laws of Canada and the United States, and their laws may be
transferred outside of the United States, or your country.
HopeWind Health employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal
information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal or
similar risks. While HopeWind Health uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of
electronic storage, is 100% secure, and therefore, HopeWind Health cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help HopeWind Health maintain the accuracy and completeness of your information (including your HopeWind Health website account information)
by notifying HopeWind Health of any changes to your personal information. You may update your HopeWind Health website account information through
HopeWind Health websites.
You may request access to your personal information and information about HopeWind Health collection, use, disclosure, and retention of that information
by sending your request to HopeWind Health Chief Privacy Officer at one of the addresses noted below. Subject to applicable exceptions and limitations
prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the
information and to have it amended as appropriate.
(such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be
contacted at a place of business.
Personal Information of Children ó HopeWind Health does not knowingly collect personal information from children who are under 13 years of age. Please
immediately contact HopeWind Health Chief Privacy Officer at one of the addresses noted below if you believe that HopeWind Health has
unintentionally collected personal information from a child under 13 years of age. If HopeWind Health learns that it has inadvertently collected the
personal information of a child under 13 years of age, HopeWind Health will use reasonable efforts to delete that information from its systems (except to
the extent that retention of the personal information is required or permitted by applicable law).
Employment ó HopeWind Health may use and disclose your personal information to administer and process your application for employment with HopeWind Health and related matters.
Other Websites/Online Services ó HopeWind Health' website and online services may contain links to other websites or online services. When you use those
links you are contacting another website or service. HopeWind Health has no responsibility or liability for, or control over, those other websites or
those other websites or online services.
website at www.hopewindhealth.com. HopeWind Health' collection, use, disclosure, and retention of your personal information will be governed by the version of this
Unsubscribing to Newsletters and Messages ó You may unsubscribe from HopeWind Health' electronic newsletters and similar messages by using the applicable
self-service unsubscribe procedure (for example, by clicking an unsubscribe link in an email) or by contacting HopeWind Health' Customer Experience at email@example.com. From time to time, HopeWind Health may use your personal information to communicate with you regarding
Unsubscribing to Marketing Provided by Third Parties
From time to time HopeWind Health may disclose your personal information to third parties to allow them to market their products or services to you, e.g.,
companies or organizations we provide joint promotions or services with (as described above). This may be information HopeWind Health received from you
offline and online. If you do not want HopeWind Health to share your personal information with third parties for their marketing purposes you may notify us
in writing at Customer Experience - firstname.lastname@example.org.